Refund policy

Return & Refund Policy – Triyora Jewels
At Triyora Jewels, we carefully inspect and pack every order before dispatch to ensure that you receive your jewellery in perfect condition.
No Returns or Exchanges
We do not accept returns, exchanges, or refunds for change of mind, incorrect size selection, personal preference, or any other reason other than the exceptions mentioned below.
Damaged or Wrong Product
If you receive:
A damaged product
A defective product
A product different from what you ordered
please contact us within 48 hours of delivery at triyorajewelssupport@gmail.com.
To process your request, you must provide:
Your order number
Clear photographs of the product
Clear photographs/videos of the packaging and shipping label
A brief description of the issue
The product should remain unused and in its original packaging.
After verification, Triyora Jewels may offer a replacement or refund, depending on the situation and product availability.
If the product is found to have been damaged after delivery due to improper handling or use, the return/refund request may not be accepted.
Refunds
If a refund is approved, it will be processed to the original payment method. The time taken for the amount to reflect in your account may depend on your bank or payment provider.
Important
Please record an unboxing video when opening your parcel. This helps us verify any damage or incorrect-product claims.
For any return or refund-related queries, contact:
Email: triyorajewelssupport@gmail.com